Description
The Service Technician will provide after-sales technical support, preventive maintenance, diagnostics, issue resolution, and system optimisation for global customer installations. The role combines remote support with international field visits, customer training, hardware and software updates, ticket management, and collaboration with Projects, Engineering, Sales, Application Support, and R&D teams. Candidates need a vocational technical degree or equivalent practical experience, field-service or electromechanical maintenance experience, the ability to diagnose mechanical, electrical, or software issues, strong customer communication, English proficiency, a valid driver’s license, and flexibility to travel internationally approximately 50% of the time.
