Description
The Field Services Support Specialist II CIP provides on-site technical support for Ricoh equipment and services, including configuring, installing, troubleshooting, networking, maintaining, training customers, analyzing service data, managing workloads, and maintaining customer relationships. The role requires extensive travel between customer locations, occasional overnight travel, physical work involving lifting and equipment servicing, and may include shift work, overtime, standby, or on-call duties. A high school diploma, valid driver's license, auto insurance, and familiarity with computers, electronics, mechanics, networking, and printing software are required or desired.
