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Field Service Technician II at Ricoh

Education: High School Graduate

Location
Milwaukee, Wisconsin · Racine, Wisconsin
Type
Full-time
Level
mid
Posted

Description

The Field Representative II provides field service support for company products and systems at customer locations, performing diagnostics, installation, removal, retrofits, troubleshooting, repairs, and basic connected device setup. The role manages territory, inventory, customer relationships, service calls, and revenue-generating opportunities while working with sales partners and the service call center. It requires journeyman-level technical knowledge, at least two years of related experience, a valid driver's license, and extensive travel between customer locations, with physical demands including lifting up to 50 pounds and working in varied weather conditions.

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