Description
DHL is hiring a full-time Field Services Agent I in Lockbourne, United States, to provide customer service, sales and operational support for its Service Center. The role handles phone and visitor inquiries, billing and shipment-tracking issues, customer problem resolution, shipment processing, documentation, manifesting, payments, pick-up scheduling, and import/export and customs-clearance assistance. Applicants need a high school degree or equivalent, prior customer service or support experience, strong communication skills, Microsoft Office proficiency, and the ability to pass FAA, TSA, and CBP background and security checks. The position requires occasional lifting of 70 pounds and frequent lifting of 40 pounds, along with the ability to perform repeated physical movements.
