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Field Services Agent I at DHL Group

Location
Kansas City, Missouri
Level
entry
Posted

Description

DHL is hiring a Service Agent to provide operational management and support at a service center, handling customer service, billing, shipment tracking, sorting, loading and unloading, shipment processing, documentation, manifesting, dispatching pickup and delivery information, and over-the-counter payments. The role requires a high school degree or equivalent, customer service or related experience, strong communication skills, Microsoft Office proficiency, and successful completion of FAA, TSA, and CBP background and security checks. Physical duties include lifting up to 70 pounds occasionally and 40 pounds frequently, along with repeated walking, climbing stairs, reaching overhead, squatting, bending, kneeling, stooping, and crouching. Benefits include competitive pay, bonus and incentive programs, retirement savings, medical, dental, vision, tuition reimbursement, paid time off, and other employee programs.

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