Description
The Field Services Engineer provides onsite and remote technical support to high-profile financial industry clients, handling service incidents, desktop and light server troubleshooting, hardware and software installation, upgrades, relocations, and system maintenance. The role requires a computer science or related degree or equivalent experience, 1–3 years of end-user support, strong communication and problem-solving skills, and experience with home networks, operating systems, Microsoft technologies, mobile devices, cloud services, and cybersecurity. Preferred qualifications include financial industry experience, managed service provider experience, Microsoft Server, virtualization, Active Directory, and technical certifications.
