Description
The Field Services Engineer delivers onsite and remote technical support to financial-services clients, handling service incidents, desktop and light-server troubleshooting, hardware and software installation, upgrades, relocations, and system maintenance. The role requires a computer science or related degree or equivalent experience with 1–3 years of end-user support, strong communication and problem-solving skills, and experience with home networks, operating systems, Microsoft technologies, mobile devices, cloud services, and cybersecurity. Preferred qualifications include financial-industry experience, managed-service-provider experience, Microsoft Server, virtualization, Active Directory, and technical certifications.
