The Field Services Support Specialist supports the work order management team, acting as the primary point of contact for store operation issues. They optimize resource allocation to ensure efficient troubleshooting for field personnel, providing maintenance support, performing basic call-taking and troubleshooting, following up on service complaints, facilitating communication with various internal teams, and ensuring compliance with regulations.
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convenience storeAtlanta, GA, US
RaceTrac is a convenience store chain with gas stations and Travel Centers, offering fuel, snacks, and hot food 24/7. Its menu includes breakfast, fountain drinks, frozen drinks, pizza, coffee, roller grill items, and Swirl World. Its mission is to make people’s lives simpler and more enjoyable.