Description
Zenzero is hiring a permanent on-site Field Services Technician to support its managed IT, cybersecurity, cloud, and AI customers. The role involves hands-on troubleshooting, device configuration, customer-site installations and desk moves, reactive network, server, and storage support, incident and service-request ownership, proactive checks, event triage, and customer support. It requires managed-services experience, Microsoft 365 and Azure/Intune/Autopilot knowledge, ITSM experience, ITIL-aligned processes, troubleshooting ability, and team leadership. Benefits include private health insurance, holiday allowance, flexible working, enhanced pension contributions, and social events.
