Description
The Field Services Support Specialist II CIP provides multi-specialist technology support, troubleshooting, installation, networking, maintenance, customer training, and solution presentations for Ricoh products and services. The role manages customer needs, workload, response and repair times, reporting, inventory, and administrative tasks while traveling extensively between customer sites. It requires a high school diploma, a valid state driver's license, auto insurance coverage, and familiarity with computers, electronics, basic networking, connectivity, and printing software; Microsoft Office proficiency is also required.
