Description
The Field Specialist I, Advanced CIP provides advanced technology consulting and support for Ricoh products and services. The role configures, installs, troubleshoots, networks, maintains, trains, and develops solutions for equipment and services; manages customer needs, schedules, workloads, call handling, documentation, and on-site inventory; and leads technical problem-solving and customer-facing activities. It requires extensive travel between customer locations, occasional overnight travel, physical work involving lifting and equipment servicing, and may include shift work, overtime, standby, or on-call duties.
