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Field Specialist I, Customer Liaison at Ricoh

Education: Some College

Compensation · Listed in posting

$55,000 – $60,000/yr

Setup
Hybrid
Location
McLean, Virginia
Type
Full-time
Level
mid
Posted

Description

The Field Specialist I, Customer Liaison supports key customer sites by interfacing with clients, managing production and job requirements, coordinating on-site or off-site work, supporting marketing and revenue-growth initiatives, providing fleet and print-imaging support, troubleshooting equipment and workflow issues, and leading customer projects from initiation through completion. The role requires customer service experience, advanced machine operation, strong communication and problem-solving skills, and typically 3–5 years of related field experience; it is an exempt position with open availability for remote, on-premise, virtual, or hybrid work.

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