Description
GFL Environmental is hiring a Field Support Analyst in Southfield, Michigan, reporting to the IT Service Support Regional Manager. The role provides in-person and remote Level 2 end-user support, administers networks, hardware, applications, and configurations, escalates complex incidents, maintains documentation and assets, mentors analysts, and travels approximately 60% to regional sites in Missouri and Kansas, with potential travel to Tennessee and Kentucky. Candidates need a graduate degree in Computer Science, Engineering, or a related IT discipline, at least five years of end-user services support experience in large-scale environments, and strong troubleshooting and communication skills; A+ and MCSA certifications are preferred. The position requires a vehicle and valid driver's licence, and GFL does not provide visa sponsorship.
