Description
The File Processor receives, validates, imports, exports, and transmits client data files while monitoring exceptions, reconciling records and control totals, troubleshooting processing errors, and coordinating with IT, operations, compliance, reporting, and client services teams. The role requires a high school diploma or equivalent, strong attention to detail, experience with file formats such as Excel, CSV, TXT, fixed-width, and delimited files, and the ability to manage multiple daily schedules and sensitive data. Experience with SQL, collection platforms, payment and recall files, troubleshooting rejected imports, compliance requirements, and ticketing systems is preferred.
