Financial Aid COE VA Processor Specialist at fullsail

Type: Full-time
Level: not_specified

Description

The Financial Aid COE VA Processor Specialist ensures compliance with VA and Title IV regulations while providing a positive experience for students. Key responsibilities include processing reports, repackaging financial aid and VA benefits, handling verifications, auditing corrections, responding to advisor requests, and adjusting credits for previous training.

Required Skills

Microsoft Office Suite
Word
Excel
Outlook
PowerPoint
Salesforce
CampusVue
NSLDS
COD
CPS

Additional Information

Required Previous Experiences: Two years of experience in a customer service position
Preferred Qualifications: Highly developed sense of integrity and commitment to student satisfaction.
Ability to communicate clearly and professionally, both orally and in writing.
Strong decision making and analytical abilities.
Strong attention to detail.
Demonstrated time management and organizational skills.
Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment with the ability to adapt to changing and competing priorities.
Ability to work within the scope of Title IV regulations.
Proficiency with all Microsoft Office Suite software.
Demonstrate initiative and adaptability to change.
Ability to work independently and efficiently.
Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines.