Financial Crime Operations Team Manager at zepz

Location: Quezon City, Metro Manila
Type: Full-time
Level: not_specified
Posted: Aug 19, 2026

Description

Zepz is seeking a Team Manager for Financial Crime Operations Holds to lead a team of analysts specializing in KYC, Fraud investigations, Anti-Money Laundering, and Counter-Terrorist Financing reviews. The successful candidate will be responsible for managing team performance, ensuring adherence to regulatory standards, fostering continuous improvement, and collaborating with stakeholders to enhance financial crime operations.

Required Skills

KYC and Fraud Investigations
Anti-Money Laundering
Counter-Terrorist Financing Reviews
People Management
Performance Reviews
Data-Driven Decisions

Additional Information

Required Previous Experiences: Experience in Compliance and/or Fraud within an international banking or payments setting.
Preferred Qualifications: Strong analytical capabilities to convert data into actionable insights.
Organized, assertive, confident, and trustworthy personality.
High attention to detail.
Ability to swiftly adapt to process/system changes and support new implementations.
Strong interpersonal skills to cultivate positive team dynamics and offer effective feedback/coaching.
Commitment to team member development, enabling them to achieve their full potential and excellent customer service.
Flexibility to perform additional duties as needed to meet business demands.
Curiosity regarding AI applications in accelerating analysis, generating insights, designing processes, and communicating effectively.
Hands-on practical experience utilizing AI tools professionally, such as connecting information, drafting content, building frameworks, or deriving insights from data.
Strong AI literacy encompassing knowledge of AI assistant limitations, effective prompting techniques, and critical evaluation of AI outputs.
Awareness of ethical AI usage, especially concerning sensitive data, customer experience, and compliance contexts.
Prior experience with Claude (Anthropic) is advantageous but not mandatory; engagement with AI as a tool, comfort with experimentation, and eagerness to share successes are crucial.