Description
This role involves processing various financial services like brokerage, direct mutual funds, annuities, and life business, ensuring accuracy and adherence to established procedures and service standards. The individual will maintain strong relationships with partners and customers, providing timely resolutions to transaction errors. Key responsibilities include reviewing and approving account documents, managing maintenance requests, supporting front-office operations, resolving trade exceptions, processing checks and securities, following up on new accounts, identifying high-risk transactions, running exception reports, and drafting procedural updates.
