Description
West Midlands Fire Service is hiring a Fire Control Operator (Firefighter (Control)) for Staffordshire and West Midlands Fire Control. The role works in a 24/7 watch-based control-room environment, answering 999 emergency calls, gathering incident information, managing distressed callers, mobilising fire engines and officers, maintaining incident records, and supporting crews and partner agencies. The position pays £29,692 and requires an average of 42 hours per week across day and night shifts, with essential qualifications including being at least 18, excellent keyboard and communication skills, and a Level 2 qualification in English and Maths.
