Skip to main content

First Level Support Specialist (m/f/d) Helpdesk at Amadeus Fire

Language

Compensation

€40,000 – €50,000/yr

Setup
Remote, Hybrid
Location
Rhens, Rhineland-Palatinate · Rhineland-Palatinate
Type
Full-time
Level
entry
Posted

Description

The employer is hiring a First Level Support Specialist (m/f/d) Helpdesk for a client near Koblenz in permanent employment. The role handles first-level IT inquiries, analyzes and resolves issues, installs and configures software and systems, coordinates service requests to second- and third-level support, and implements IT projects. Candidates need IT specialist training in system integration or a comparable qualification, first professional experience in a similar position, ticketing-system experience, and a goal-oriented approach to working with internal users. The position offers flexible working hours, home office, onboarding, training, and a modern workplace.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation