Description
Belfius is hiring an Office Telephone Support Representative to serve as the first point of contact for incoming bank customers. The role involves greeting callers, answering general questions about bank accounts and payment cards, accurately routing calls to the appropriate experts or departments, and handling straightforward inquiries independently. The position offers a stable 38-hour workweek from Monday to Friday between 09:00 and 17:00, with weekends free, and includes a permanent contract, market-rate salary, meal vouchers, an expense allowance, insurance, public transportation reimbursement, and professional development support.
