Description
Karya is hiring a first-line technical support engineer for its PaaS vertical to triage and resolve partner-facing technical issues, coordinate with engineering, communicate with non-technical partners, debug and modify code, and identify repeatable issues for platform automation. The role is designed to evolve from manual support into solutions architecture as the platform becomes more self-serve. It requires 1–3 years of experience, Python and Node.js, client-facing communication, technical grounding in APIs and deployment models, and the ability to handle pressure. The position offers hybrid work options and insurance.
