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Five9 Outbound Consultant at ALPerformance

Setup
Remote
Posted

Description

ALPerformance is seeking a Five9 Outbound Consultant to join their team. This role involves managing client campaigns, refining outbound strategies, and optimizing dialer performance. The consultant will be deeply involved in daily operations, troubleshooting issues, improving performance, and driving ROI for clients. Key responsibilities include configuring and maintaining outbound campaigns, monitoring KPIs, resolving technical issues, executing spam mitigation, leading client review meetings, ensuring timely deliveries, and advising on connect rate strategies.

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