Description
MSX is hiring a Fixed Operations Field Specialist to evaluate dealership fixed operations, identify opportunities for Express Service implementation, and coach dealer teams to improve throughput, sales, revenue, and customer satisfaction. The role involves analyzing capacity, workflow, technician mix, and customer experience; guiding dealers through Express Service adoption; using data and technology; building dealer partnerships; and traveling up to 80% across an assigned territory. Candidates need 3–5 years of automotive fixed operations experience, coaching and analytical skills, Microsoft Office proficiency, a valid driver’s license, a home base in the territory, and a high school diploma or GED.
