Description
Vodafone is hiring a Technical Support Engineer to provide first- and second-level technical support for fixed, cloud, IoT, SD-WAN, and firewall services delivered to SME and corporate customers. The role includes call reception, customer request management, troubleshooting, phone support to field technicians, VIP circuit monitoring, and escalation to third-level support. Candidates need at least two years of fixed-services technical support experience, a university or college degree, knowledge of xDSL/FTTx and mobile networks, Greek and English proficiency, and MS Office skills. The position offers a hybrid work arrangement, private health and medical insurance, and other employee benefits.
