Description
UBC is hiring a remote, fixed-term Coordinating Center Associate - Customer Service Support to provide customer service to patients, healthcare providers, and other stakeholders for assigned pharmaceutical programs. The role handles inbound and outbound communications, data retrieval and verification, follow-up, documentation, CTMS and application updates, compliance activities, and program-related tasks. It requires a high school diploma, some college preferred, at least three years of relevant experience, customer service experience preferred, Microsoft Office proficiency, and the ability to work flexible or rotating shifts, including potential 24/7 on-call coverage.
