Description
Crestron Electronics is hiring a Flex Support Engineer to diagnose and resolve customer-reported issues involving Crestron Flex and Intelligent Video unified communications and video conferencing solutions. The role involves gathering problem details, analyzing logs and network configurations, verifying O365 or Zoom service settings, creating RMAs, and contributing to customer knowledgebase materials. A bachelor’s degree is preferred, along with Microsoft certification, unified communications knowledge, Exchange/O365/Active Directory knowledge, network diagnosis skills, and the ability to document investigations and communicate effectively. The annual pay range is $65,500 to $93,500, with medical, dental, vision, life insurance, disability, retirement, paid time off, and other benefits.
