Description
Ayama is hiring a Forward Deployed Engineer to serve as the technical customer-facing face of the company. The role is full-time and hybrid, primarily remote with periodic on-site visits to customer operational sites, and is located in the Bay Area with additional Western United States locations considered. Responsibilities include end-to-end customer deployments, configuration, incident triage, debugging production issues, pilot deployments, customer-specific integrations and tools, and translating field observations into product feedback. The role requires at least five years of hands-on software engineering experience, strong Python and SQL skills, customer-facing engineering experience, production debugging ability, cloud experience, and at least one shipped enterprise-system integration.
