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Forward Deployed Engineer at Zendesk

Setup
Remote, Hybrid
Type
Full-time

Description

Zendesk is seeking a Forward Deployed Engineer (FDE) to join their Technical Presales team. This role involves designing, building, and delivering production-grade AI solutions for strategic customers, translating customer needs into robust integrations, and collaborating cross-functionally to improve product offerings. The FDE will lead end-to-end technical delivery of AI agent and LLM-powered solutions, troubleshoot technical blockers, and contribute to product feedback.

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