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Forward Deployed Engineer (Founding Customer Engineer) at clera

Department: Engineering

Compensation

$140,000 – $185,000/yr

Setup
On-site
Location
San Francisco, California
Type
Full-time
Level
entry
Posted

Description

The founding Customer Engineer will own end-to-end customer relationships for a seed-stage AI SaaS startup, including onboarding, adoption, demo performance, coaching AI agents, analyzing customer feedback, translating needs into product features, and building automation workflows. The role requires 0–3 years of customer-facing technical SaaS experience, strong communication and cross-functional skills, and the ability to work on-site in San Francisco, California. Compensation is $140,000–$185,000 USD annually plus early employee equity.

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