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Forward Deployment Engineer at Baidu USA

Department: International Business Division

Setup
Remote
Location
Los Angeles, California
Type
Full-time
Level
mid
Posted

Description

The Forward Deployment Engineer will own the end-to-end delivery experience for enterprise clients, including onboarding, integration, deployment planning, adoption, issue resolution, training, and customer success management. The role bridges product and enterprise stakeholders, coordinates with engineering and product teams, reviews and troubleshoots integrations and scripts, and translates customer feedback into product improvements. It requires at least three years of customer-facing technical experience, familiarity with modern web technologies and cloud platforms, strong communication and project-management skills, and the ability to work in a fast-paced greenfield environment. The position offers a base salary plus bonus or equity, health, dental, and vision insurance, a 401(k) match, flexible PTO, and remote work arrangements.

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