Description
Ropes is hiring a founding Business Operations hire to own flagship enterprise customer relationships, track performance milestones, build deep relationships with end users and executives, coordinate customer issues across product, engineering, and go-to-market, and develop scalable playbooks and processes. The role requires 2–5 years of experience in management consulting, investment banking, growth or operations, or customer success at an early-stage technology company, along with a technical background and comfort working with engineering teams. It is an on-site position in New York City.

