Fraud Analyst at uobgroup

Type: Full-time
Level: not_specified

Description

This role involves ensuring smooth operations during shifts, supervising and advising on CASA fraud matters, reviewing fraud alert actions, identifying potential fraudulent transactions, and deciding on whitelisting/blacklisting actions. The individual will manage fraud alerts, utilize various tools for fact-gathering, maintain accurate records for audits, collate monthly statistics, attend to customer feedback, and mentor junior Fraud Analysts. They will also conduct internal reviews, plan rosters, liaise with enforcement agencies, support ad-hoc anti-scam projects, and collaborate with cross-functional teams.

Required Skills

fraud analysis
fraud detection
fraud prevention
MS Office
communication skills

Additional Information

Required Previous Experiences: Previous experience on fraud surveillance in banking sector or law enforcement agencies
Preferred Qualifications: Ability to converse in Mandarin (and dialects), Bahasa Malay, Tamil
Pleasant disposition with good interpersonal skills.
Possess strong analytical skills.
Possess high standard of customer service.
Manage task and responsibilities with minimal supervision. Take initiative and be proactive in solving problems.
Be a Team player, collaborate effectively with colleagues, and assist team members when needed, fostering a positive team.
Ability to work both independently and collaboratively in a fast-paced environment.
Able to perform 24 hours rotating shift including weekend & public holiday and to be on standby for recall when called upon.
Ability to work in a fast-paced environment with ability to take pressure and meet the demands of the job.
Keen interest in scam prevention