Description

Allegacy Financial is seeking a Fraud Analyst to join their team in Winston Salem, NC. This role focuses on minimizing financial losses and protecting members by conducting initial reviews of fraud alerts and notifications. The analyst will evaluate the validity and severity of potential fraud cases, escalate necessary investigations, and play a crucial part in early fraud detection and prevention.

Required Skills

Financial Systems
Transactions
Account Operations
Fraud Detection Systems
Case Management Systems
Microsoft Office Applications
Analytical Skills
Communication Skills
Process Improvement

Additional Information

Required Previous Experiences: 3–5 years of relevant experience in fraud analysis, financial services, or customer service.
5+ years of progressively responsible experience in a financial institution or fraud-related role.
prior experience in a customer service or operations role with exposure to fraud or risk-related tasks.
Preferred Qualifications: Proficient understanding of financial systems, transactions, and account operations.
Familiarity with financial regulations including Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures.
Awareness of fraud trends, detection methods, and prevention strategies.
General understanding of compliance standards and regulatory reporting (e.g., SARs).
Knowledge of internal fraud detection systems and alert workflows.
Strong analytical skills with attention to detail for reviewing alerts and identifying suspicious activity.
Proficient in using fraud detection tools, case management systems, and Microsoft Office applications.
Effective written and verbal communication skills for documenting findings and collaborating with internal teams.
Ability to manage multiple tasks and prioritize work in a fast-paced environment.
Skilled in identifying patterns and inconsistencies in account activity.
Capable of preparing clear summaries and documentation for escalation to investigators.
Strong interpersonal skills for working with Financial Centers and other departments.
Ability to handle sensitive information with discretion and maintain confidentiality.
High personal integrity and eligibility to be bonded.
Work independently and collaboratively within a team setting.
Respond professionally to inquiries from internal stakeholders regarding fraud alerts.
Escalate cases appropriately based on established criteria and procedures.
Stay current with fraud detection practices and system updates through ongoing training.
Contribute to process improvements and support team initiatives.
Maintain organized records and ensure timely completion of assigned reviews.

About Allegacy Financial

Allegacy Financial

credit union

Learn about Allegacy Financial and how we build relationships, reinvest in communities, and help North Carolinians move forward with confidence.

Open roles: 9
Founded: 1967

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Fraud Analyst at Allegacy Financial

Description

Required Skills

Additional Information

About Allegacy Financial

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