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Fraud Analyst at Uala

Department: Operations

Language
Setup
Hybrid
Location
Bogota, Bogota, Capital District
Type
Contract
Level
mid
Posted

Description

Ualá is hiring a Fraud Analyst for its Colombia Operations team on a six-month fixed-term contract. The role manages end-to-end operational fraud prevention, including monitoring fraud alerts across PSE, ACH, Mastercard, and Bre-B; handling fraud recovery and refund cases; responding to customer complaints; preparing reports; managing blocked-account due process; and reconciling fraud-related accounting accounts. Candidates need at least two years of operational anti-fraud experience at supervised financial institutions, experience with anti-fraud tools and rules, and knowledge of ACH, Redeban, Mastercard fraud monitoring, and the Basic Legal Circular of the Financial Superintendency.

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