Description
NALA is hiring a mid-level fraud investigations and fraud rules professional to investigate false-positive and true-positive payment fraud cases, classify fraud typologies, quantify customer impact, create evidence-backed case packs, propose and support fraud rule changes, and lead incident response during fraud spikes. The role requires strong SQL, knowledge of payment fraud and AML monitoring, detailed analysis of transaction/device/IP/card behavior, clear written communication, and autonomous collaboration with fraud and data teams; Python/pandas, cross-border payments, regulatory frameworks, and AI-assisted investigation experience are preferred. The posting highlights private medical coverage, Kenyan bank holidays, learning budget, lunch, and birthday leave.
