Description
TTEC is hiring a Fraud Detections Representative to work onsite in Charlotte, North Carolina. The role involves answering customer calls, monitoring and analyzing transactions, identifying fraud patterns and irregularities, resolving fraud-related issues by phone or email, documenting actions, and collaborating with cross-functional teams. Candidates need a high school diploma or GED, at least one year of fraud or investigations experience, customer service and analytical skills, computer experience, and Microsoft Suite proficiency. The position offers a base wage of $21 per hour plus performance bonus opportunities and benefits that may include paid time off, tuition reimbursement, and health and wellness incentives.
