Description
The Fraud Intelligence Specialist monitors transactional reports, collects and analyzes fraud-related data, identifies emerging threats, conducts intelligence-led investigations, and produces forecasts, trend reports, and recommendations for controls and operational procedures. The role supports Risk Owners and IHG teams, contributes to fraud dashboards and data analytics, and uses approved AI capabilities responsibly. It requires formal education or equivalent experience in fraud and integrity risk management, data analysis, investigation, or case management, along with large-scale data analysis, fraud detection, and investigation experience, preferably in a hotel or loyalty-programme context.
