Description
The Fraud Operations Analyst investigates ambiguous fraud cases that automated systems cannot resolve, evaluates behavioral and contextual signals, makes fast decisions to protect users’ money, and feeds insights back into fraud tooling. The role requires fraud monitoring and prevention knowledge, attention to detail, empathy, strong communication, English fluency, and familiarity with AI tools; KYC and PayOps knowledge are preferred. The position uses a hybrid schedule of two remote days and three in-office days per week after three months, and includes health insurance, learning support, and other benefits.
