Description
The Fraud Ops Specialist is an entry-level fraud operations role responsible for reviewing account activity, performing complex fraud investigations, detecting potential fraud, responding to complex client requests, resolving issues with clients or third parties, and improving processes. The role requires 2–4 years of relevant experience, the ability to handle inbound and outbound client calls, strong attention to detail, clear communication, unbiased judgment, and willingness to work rotational shifts; a bachelor's degree is also required.
