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Freelance Onsite Support Technician – 1st / 2nd Level Support ( m/w/d) at Everience

Department: User support functionsSeniority in posting: senior

Language
Setup
On-site
Location
Cologne, North Rhine-Westphalia
Type
Contract, Other
Level
mid
Posted

Description

Everience is hiring a freelance, on-site IT Support Specialist to provide Level 1 and Level 2 support at a client location in Cologne. The role covers IT infrastructure, hardware and software troubleshooting, end-user support, service delivery, and collaboration with stakeholders. Candidates need proven Level 1 and Level 2 IT support experience, strong troubleshooting and communication skills, native German and fluent English, familiarity with Microsoft Entra ID and ServiceNow, and the ability to learn company-specific deployment and support tools.

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