Freight Coordinator at heppner-group

Location: Gronau (Leine), Lower Saxony · Germany
Posted: Jun 5, 2026

Description

This role involves coordinating daily transport orders efficiently, communicating with various stakeholders like customers and partners, managing appointments via phone, procuring reliable freight carriers, placing loads on freight exchanges, processing orders accurately, ensuring proper shipment handling, monitoring deadlines, resolving complaints, and collaborating with internal teams.

Required Skills

Order Coordination
Communication Skills
Procurement
Order Processing
Deadline Monitoring

Additional Information

Preferred Qualifications: Experience in coordinating daily transport orders efficiently.
Strong communication skills, both internally and externally with clients and partners.
Ability to manage phone-based appointment coordination effectively.
Proficiency in strategic carrier selection and assessment processes.
Knowledge of freight exchange operations and load placement strategies.
Skilled in accurate order recording and processing using freight forwarding systems.
Attention to detail in ensuring correct freight shipment handling practices.
Effective time management and deadline tracking abilities.
Problem-solving skills for complaint resolution.
Collaborative approach to working with warehousing, dispatch, and customer service.
Coordinate daily transport orders efficiently.
Communicate proactively with customers, national/international partners, and branch offices.
Manage phone-based appointment coordination with shippers and receivers.
Strategically procure and evaluate freight carriers for quality and reliability.
Identify and secure loads on freight exchanges.
Accurately input and process orders within the freight forwarding system.
Ensure correct handling procedures for all freight shipments.
Monitor and track deadlines effectively.
Resolve complaints systematically and constructively.
Collaborate seamlessly with warehousing, dispatch, and customer service departments.