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French Customer Service Representative at XTB

Department: Global Customer Support

Language
Setup
Hybrid
Location
Warsaw, Masovian Voivodeship
Type
Full-time
Level
not_specified
Posted

Description

XTB is hiring a French-speaking customer service representative to provide support to French-speaking clients, resolve issues and complaints, maintain client relationships, monitor global financial markets, update CRM records, and cooperate with external branches and internal departments. The role requires native or C1/C2 French, strong English, communication and negotiation skills, MS Office knowledge, and a proactive, solution-oriented approach; prior customer-service experience and basic financial-market knowledge are preferred. The position offers full-time employment, training, and development opportunities.

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