Description
The Customer Service Representative will respond to customer and partner inquiries through phone, email, and other channels; handle requests, resolve concerns, maintain customer records, provide product and process information, collaborate with internal teams, and meet quality and customer-satisfaction targets. The role requires French C2 and English B2 or higher, customer service experience is preferred, and the position is based in Braga with competitive salary, performance bonus, paid training, and career development opportunities.
