Description
The Credit & Collections Representative will manage an allocated customer portfolio by collecting debt, evaluating and maintaining credit limits, placing accounts on hold, coordinating with internal departments, contacting customers by telephone, resolving complex and complaint accounts, allocating credits, and meeting collection targets and service-level agreements. The role requires strong communication, negotiation, organisational, analytical, and Microsoft Office skills, along with English fluency and previous experience troubleshooting transactional issues and interacting with colleagues and customers.
