Description
MCI is seeking a motivated and customer-focused French Speaking Customer Service Representative to join their team. The successful candidate will provide professional and efficient support to French-speaking customers across various channels, acting as the primary contact for inquiries, issue resolution, and ensuring a positive customer experience. This role requires fluency in both French and English, prior customer service experience, strong communication skills, basic computer literacy, and the ability to troubleshoot problems while maintaining high service standards. Candidates should also meet or exceed performance targets and collaborate with internal teams seamlessly.
