Description
MCI is looking for a highly motivated and customer-focused French Speaking Customer Service Representative to provide professional and efficient support to French-speaking customers across various channels like phone, email, and chat. The successful candidate will be responsible for handling inquiries, resolving issues, and ensuring a positive customer experience while adhering to company policies and collaborating with team members. This role requires fluency in both French and English, prior experience in customer service or a call center, especially in a BPO setting, and basic computer literacy with CRM or ticketing systems.
