Description
Thermo Fisher Scientific is hiring a French-speaking Senior Customer Service Representative for its Shared Service Center in Budapest. The role combines customer service with order management, including opening tickets, placing installation orders in SAP, scheduling field engineers, tracking orders to completion, resolving complex customer inquiries, documenting information, and supporting colleagues and internal teams. The position requires French language knowledge, English fluency, Microsoft Office proficiency, strong communication and problem-solving skills, and at least two years of customer service experience in a multicultural environment; SAP and C4S experience are preferred.
