Description
Fairmont Banff Springs is hiring a Front Desk Agent to provide professional guest service, handle check-in and check-out, settle accounts, document guest requests and complaints, assist with hotel facilities, respond to guests at the reception desk, and drive room-brand up-selling. The role requires flexible shift work, strong communication and organizational skills, and the ability to work under pressure; prior front-desk or customer-service experience and Property Management System experience are assets. The starting rate is $20.18 per hour, with increases after six months and up to $25.65 after three years. Full-time permanent employees receive subsidized on-site accommodation, meals, medical, vision, and dental benefits, a pension plan, and travel discounts. Candidates must be legally eligible to work in Canada, and the hotel cannot assist with Canadian work authorization.
