Description
Banff Lodging Co. is hiring a Front Desk Agent to join its Front Desk team in Banff, Alberta. The role focuses on welcoming and assisting hotel guests, handling check-ins, check-outs, reservations, payments, calls, requests, and local recommendations while coordinating with the wider team to deliver a safe and memorable guest experience. Candidates should have strong guest-service, communication, organizational, interpersonal, and problem-solving abilities, with flexibility for weekends and holidays; prior hotel, front desk, or customer-service experience is an asset but not essential. Employee housing, discounts, wellness programs, hotel stays, events, and other perks are offered.
