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Front Desk Agent at EVT Group

Department: Front Desk/Reception

Location
Newcastle, New South Wales
Level
entry
Posted

Description

The Front Desk Agent will provide immediate guest service, greet and check guests in and out, process transactions and accounts, coordinate with housekeeping, reservations, and maintenance, handle guest messages and complaints, maintain reservation records, and complete opening and closing duties. The role also requires knowledge of hotel rates and packages, adherence to operational and health and safety procedures, and participation in training. Applicants are invited to submit a CV and cover letter through EVT’s careers portal.

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